MHPS Terms and Conditions:
1. Before work will commence, a 25% deposit is required on jobs of $1000 (inc. GST) or more.
2. Larger projects will be invoiced at agreed intervals.
3. Material must be supplied to MHPS in digital and printed format. The printed copy must match exactly the digital files supplied.
4. Certain parts of your project may be done by a freelance editor or designer. MHPS use only qualified, professional, experienced freelancers. The client will be put in contact with this person if appropriate. All work completed by a freelancer is covered by MHPS standards and these terms and conditions.
5. MHPS have particular printers that we use. The requirements of your project will determine which printer it is sent to. MHPS printers are chosen for their combination of reasonable prices, print quality, service and reliability. We are not a print broker. If you have chosen your own printer, it is your responsibility to ensure that they can meet your price, quality, service and turnaround requirements.
6. If we arrange printing for you, this must be paid for before printing commences (unless otherwise agreed). If using a printer of your own choosing, it is your responsibility to arrange payment.
7. Proofreading is an essential step in the editorial process. If you choose to have your work proofread by a person outside of MHPS, the final quality and accuracy of the work is the responsibility of the proofreader, not MHPS.
8. The client must carefully check any proofs as requested by MHPS. To produce a publication that you are happy with it is essential that you take care when checking proofs, and address any issues raised by MHPS.
9. All editorial and publishing decisions in relation to your publication will be made according to accepted Australian publishing standards.
10. A standard edit does not include fact checking. Obvious errors will be brought to the attention of the client, but it is the client’s responsibility to ensure the factual accuracy of the work.
11. It is the client’s responsibility to ensure that material does not breach any laws, such as copyright or defamation. MHPS does not accept any legal responsibility for the content of your publication. If in doubt, seek legal advice. MHPS will not work on any projects suspected of breaching any laws, or any projects that are deemed offensive.
12. If major changes are made after work has begun that were not included in the original quote, or the material supplied does not match the material that was quoted on, extra charges will be incurred.
13. All work and information submitted to MHPS is handled with the strictest confidence.
14. Although we will diligently and thoroughly edit your work, 100% accuracy can never be guaranteed by any editor. If any errors are found in your work that MHPS can reasonably be expected to have corrected, we will correct the error and supply new files to the client at no cost. MHPS accepts no further liability arising from any errors or delays in the project.
15. All computer files and important documents for your project will be kept by MHPS for three years from the completion of your project (unless otherwise agreed).
16. Payment is due within 14 days of issue of invoice. Payment can be made by cash, cheque, credit card or direct credit. (A 1% surcharge applies to credit card payments.)
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